Anti-Spam & Acceptable Use Policy (AUP)
1. Core Mandate: Zero Tolerance
Safehaven Group maintains a rigid zero-tolerance stance regarding unsolicited electronic communications (spam). All outgoing transmissions must be strictly permission-based. Users and partners are prohibited from utilizing our IT infrastructure or communication channels to distribute messages to recipients who have not provided explicit, verifiable consent.
2. Subscription & Consent Protocols
To ensure the integrity of our digital ecosystem, we enforce the following "Clean-List" standards:
- Double Opt-In Requirement: All subscribers must confirm their intent via a secondary verification step (double opt-in) before receiving marketing or informational materials.
- Verifiable Consent Logs: We mandate the archival of subscription metadata for every recipient, including the originating IP address, timestamp of the request, and the specific source (e.g., website form URL).
- Prohibited Acquisitions: The use of purchased, rented, co-registration, or scraped email lists is strictly forbidden. All addresses must be gathered through direct and ethical engagement.
3. Communication Standards
Every email dispatched under the Safehaven Group banner or through our systems must meet these compliance criteria:
- Mandatory Links: Every transmission MUST include a functional, one-click unsubscribe link and a direct link to our current Privacy Policy.
- Sender Transparency: The sender’s domain must be accurately identified and authenticated (SPF/DKIM/DMARC), preventing any deception regarding the source of the communication.
- Service Validation: Third-party email validation services may ONLY be utilized for addresses that have already satisfied our opt-in requirements; they are not to be used to "clean" cold or unverified lists.
4. Prohibited Content & Niche Restrictions
In accordance with global deliverability benchmarks, we prohibit the utilization of our services for high-risk or predatory categories, including but not limited to:
- Unregulated debt collection or predatory lending.
- Deceptive affiliate marketing schemes.
- Get-rich-quick or unregulated financial solicitations.
5. Enforcement & Violation
Breach of this Multi-Pronged AUP will result in immediate suspension of service and potential legal action to preserve the reputation and deliverability of the Safehaven Group digital infrastructure.
Document ID: LEG-AUP-2026-V4